Description:
Company Summary:
LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.
General Responsibilities / Job Summary:
Deliver a unique and positive experience for visitors to the solution centers. Achieve solution center's goals through accurate transaction processing and tailored client solutions.
Essential Functions/Duties:
Promote Corporate Values: Embody LINK's values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities. Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service. Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online. Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed. Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits. Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms. Cash Management: Balance cash drawers and vault daily and maintain accurate audit records. Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve. Inventory Management: Order and manage supplies used in the Solution Centers. Training Assistance: Help train new employees and interns. Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services. Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes. Other Duties: Perform additional tasks as assigned.
Requirements:
Minimum Qualifications:
Education: High School Diploma or equivalent.
Knowledge/Skills/Abilities:
Multitasking: Manage multiple priorities effectively. Detail-Oriented: Strong attention to detail and proactive problem-solving. Banking Knowledge: Basic understanding of bank products and services. Compliance: Adherence to policies and procedures. Technical Skills: Proficiency with computers and Microsoft Windows. Client Service: Excellent client service skills with patience and empathy. Interpersonal Skills: Strong communication, leadership, and organizational abilities. Attendance: Regular and Predictable attendance
Experience:
Preferred: Prior teller experience or at least 1 year of cash handling and client service experience.
Physical and Mental Job Requirements:
Communication: Clear verbal communication and comprehension. Manual Dexterity: Ability to operate office equipment and computer terminals. Physical Stamina: Capable of standing or walking for extended periods. Visual Acuity: Sufficient vision for computer work. Mobility: Coordination and lifting up-to 20 pounds as necessary. Travel: Ability to travel to various bank locations as needed.
Working Conditions:
Essential Functions above include reasonable accommodations, as applicable, under federal, state and local laws.
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