Join Our Award-Winning Team as the Vice President of Service Center Operations!
Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025 , for the third consecutive year !
Are you a visionary leader with a passion for fostering growth and excellence? Do you have a track record of inspiring teams, achieving ambitious goals, and delivering outstanding results? If you're ready to make a meaningful impact on our members' lives and our community, we'd love to meet you!
What We Offer:
Competitive Salary: $67,608 - $101,411, commensurate with experience.
Comprehensive Benefits Package: Health insurance, retirement plans, paid time off, and more.
Impactful Work: Ensure sound portfolio performance while safeguarding members and the Credit Union.
Supportive Environment: Collaborate with a team that values your contributions and supports your professional growth.
Growth Opportunities: Advance your career within a dynamic and rewarding industry.
A Rewarding Career: Make a difference in the lives of members and the communities we serve.
Opportunity Overview:
As the Vice President of Service Center Operations, you'll lead and inspire teams at our Greendale and Lawrenceburg, Indiana Service Centers-two vibrant locations just minutes apart-driving strategic initiatives, optimizing branch efficiency, and cultivating a culture of exceptional service. In this pivotal role, you will be at the forefront of our mission to deliver outstanding financial services while making a positive difference in the communities we serve.
What You'll Do:
Lead Branch Operations: Oversee day-to-day operations and ensure profitability while maintaining high standards of service and efficiency. Drive Growth: Identify market needs, develop innovative solutions, and expand our services to meet those needs and increase market share. Develop Talent: Mentor and inspire team members, helping them reach their highest potential and achieve our business objectives. Enhance Member Experience: Serve as a trusted advisor, deepen relationships with members, generate new memberships, and focus on delivering exceptional service. Optimize Resources: Manage branch resources effectively to enhance performance and achieve operational goals. Foster Collaboration: Work closely with other business units to align strategies, share insights, and drive collective success. Lead by Example: Ensure that all branch activities comply with regulations and internal policies and identify areas for improvement. Champion Community Engagement: Actively participate in community activities and initiatives to strengthen our local presence and impact.
What We're Looking For:
Education & Experience: A 2-4-year degree in Business or a related field, with 3-5 years of management experience in a retail or financial services setting. Lending experience is a must. Expertise: Strong understanding of financial products, services, and market trends. Proficiency in software systems related to Core, Lending, Budget, and Compliance. Skills: Excellent communication, sales, and service skills with a proven ability to lead, resolve conflicts, and drive results. Judgment & Problem-Solving: The ability to analyze complex situations, apply sound principles, and develop effective solutions.
Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
If you're a driven leader ready to make a meaningful impact and contribute to our continued success and growth, we invite you !
PM19
Compensation $67,608 - $101,411 per year
Compensation details: 11 Hourly Wage
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