Chancey & Reynolds is looking for a General Manager that's ready to lead this amazing HVAC company and its employees. We're excited to announce we'll be introducing plumbing into the company as well, so we're looking for a top-notch candidate who's ready to take on the challenge! Responsibilities: Generate & Manage all Sales Leads, Marketing, Vendor Relations & Community Outreach Programs Planning and budgeting activities to include all functional areas of the business: manpower, marketing, lead generation, sales, client fulfillment, asset management, and finances Build & Retain The Chancey & Reynolds team while encouraging growth & success. Hire, Train, Motivate, Guide & Encourage their development, implementation, and continuous improvement of organizational & industry best practices. Foster a success-oriented, accountable environment within the company by promoting the company's core values and ensure each team member understands how their role is strategically important to the organization. Manage day-to-day operations of Sales, Service, Install managers to make sure we are reaching desired outcome Responsible for addressing and resolving customer service issues if not able to be handled by mangers Manage location KPI targets and provide training to help accomplish those goals Identify best practices to increase profitability. Design and implement them into processes in our businesses; identify new product opportunities Achieves budget objectives by managing resources and expenses; analyzing variances; initiating corrective actions Work closely with the Executive Team to strategize, develop, and implement key organizational changes resulting in meeting & exceeding company objectives while maintaining growth in all facets of the company (lead generation, revenue, profit, team member retention, services, etc ). Understand and manage marketing & industry trends to help keep the company strategically ahead of changes. Required Experience Must have extensive knowledge of HVAC and Plumbing industries- residential and commercial service, install, and customer service experience Proven Experience as a General Manager or similar role or possess the traits & abilities Must have experience with establishing & meeting company goals & deadlines Must have excellent communication skills Must have outstanding organizational and leadership skills and be able to adapt & overcome anything thrown your way Experience utilizing software/technology to manage workforce and overall branch operations
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