Credit Controller
Location: Wantage, Oxfordshire
Salary: Competitive
Vacancy Type: Permanent
Based in the beautiful Oxfordshire countryside, the company has experienced continuous rapid growth since their inception in 2005. They're a value-added distributor and supply chain partner to well-established vendors. Their success is built on a collaborative team environment, where everyone works closely to deliver excellence for their vendors and resellers.
The Role
* Proactively manage customer accounts by setting appropriate credit limits and terms to balance sales opportunities with financial risk.
* Build and maintain excellent customer relationships, ensuring they are aware of their account balances and negotiating payment plans when needed.
* Be responsible for chasing overdue payments and ensuring all debt-related correspondence is clear, professional, and visible to stakeholders.
* Monitor customer activity to identify potential fraud risks and help protect the business.
* Liaise with the sales and operations teams to ensure smooth order processing and with the credit insurance providers to manage credit limit requests.
* Release orders on finance hold, handle customer queries, and, when necessary, instigate legal proceedings for debt recovery.
Skills and Qualifications
* Strong Communicator: You possess excellent verbal and written communication skills and the ability to negotiate effectively.
* Analytical Mind: You have a thorough attention to detail, are persistent, and can make sound decisions under pressure.
* Customer-Focused: You are dedicated to providing excellent customer service.
* Tech-Savvy: You are familiar with data entry software and have the ability to quickly get up to speed with their systems (NetSuite, AIG, RBS Discounting).
* Team-Oriented: You work well with others and can build effective relationships across departments.
Benefits
* Hybrid working
* Competitive commission structure
* 25 days of holiday + 1 well-being day + Birthday Day
* On-site gym
* Anniversary bonus
* Learning and development plan
* Subsidised Café
* Fun perks like Purdi Perk vouchers, a pool table, and Batak
If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.
purdicom.bamboohr/careers/115
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